We ship our crystals with Royal Mail because they offer reliable, secure and fast delivery services.

Royal Mail have a great track record for delivering packages safely and on time. Furthermore, they have a wide range of services that allow us to customize our delivery options to meet the needs of our customers. 

International Orders

Customs charges are not included in the purchase price or shipping fee, and it is the responsibility of the customer to cover these charges. These fees can vary depending on the destination country's regulations and policies.

Please be aware that customs duties, taxes, and any other related charges are determined and collected by the customs authorities of the respective country. We recommend checking with your local customs office for more information on applicable charges before placing an international order.

To ensure a smooth and hassle-free delivery process, we advise customers to be aware of and prepared for any potential customs charges associated with their orders. Failure to pay these charges may result in delays, return of the package, or additional fees.

We appreciate your understanding and cooperation in this matter. If you have any questions or concerns, please do not hesitate to contact our customer support team.

Shipping Our Products with Eco-Friendly Materials

As a company, we are committed to reducing our environmental impact as much as possible. One way we are doing this is by using eco-friendly materials for shipping our products. In this blog post, we will discuss the importance of using eco-friendly materials for shipping, the materials we use, and how it benefits both the environment and our customers.

Importance of Using Eco-Friendly Materials for Shipping

Shipping products can have a significant impact on the environment. Traditional shipping materials such as plastic and styrofoam are not biodegradable and can take hundreds of years to decompose. They also contribute to pollution, litter, and harm to wildlife. By using eco-friendly materials, we can significantly reduce the amount of waste we generate and decrease our carbon footprint.

Materials We Use

We use a variety of eco-friendly materials for shipping our products. One of the materials we use is biodegradable packing peanuts made from natural sources such as corn starch, wheat, and potatoes. These packing peanuts dissolve in water and can even be composted. We also use recycled paper and cardboard for our packaging materials. Our boxes are made from 100% recycled materials which is biodegradable and less harmful to the environment